Delete your Areluno account

Delete your account in the app

1. Sign in to the Areluno patient app while connected to the internet.
2. Open Profile, then find the Privacy section and choose Delete account.
3. Review the deletion summary and enter your current password.
4. Type DELETE exactly and confirm the final permanent-deletion prompt.
5. Keep the app open while the required cleanup steps finish. If a step fails, follow the in-app retry guidance.

What the in-app deletion process removes

The current deletion workflow removes the account data managed by Areluno, including:

• the Firebase sign-in account and saved Areluno session;
• the patient profile, settings, drafts, synchronization records, and user-specific preferences;
• check-ins, medication records and dose history, journal entries, doctor questions, and appointments;
• Health Evidence records and evidence files stored for the account;
• provider relationships, consent grants, trusted report shares, and related backend account records;
• this account's managed offline records, pending uploads, report history, generated reports, exports, and evidence files on the device used for deletion.

Request deletion help

If you cannot complete deletion in the app, use the Areluno contact form and select Privacy request, or email privacy@arelunohealth.com. You may be asked to verify that you control the account. Do not include health details in your message.

Important limits

Deletion cannot recall information that an authorized provider or another recipient already viewed, printed, saved, downloaded, or independently maintained. Limited information may be retained only where required for legal, security, fraud-prevention, or regulatory obligations. Applicable exceptions may vary.